The following describes how Middleton Hall Golf Club uses and protects information provided when using the club’s website or involvement with Middleton Hall Golf Club as a member, customer or employee.
Records of personal data that we hold are kept up to date.
Records are used and stored in such a way as to assure privacy. Legislative requirements such as the General Data Protection Regulation (GDPR), are adhered to.
Members data that we collect:
• Contact information including email address and telephone numbers
• Date of Birth
• Handicap (golf members)
• Parental / guardian consent forms for junior / child members.
The information that we hold may be used as follows –
• To fulfil the functions and provide the services involved in running a golf club.
• To improve our products and services.
• To periodically deliver club news and information about events and offers to the email address which you have provided. Members may agree to receive such communications when joining the club but have the right to unsubscribe at any time. By unsubscribing you will remain a club member but will no longer receive any further club news or information.
Customer information that we collect
• Contact information including email address and physical address and telephone number.
• Any other information relevant to your booking.
We require this information to understand your needs and provide you with the service that you require. Where customers are contacted with information about services and offers, we will ensure that this is in compliance with the GDPR.
Members of staff Information that we collect and hold:
• Contact information including email address and physical address and phone number
• Where appropriate qualification and CV information
• HR and recruitment information
We require this information for the following reasons:
• Internal record keeping
• To maintain a professional and operational relationship with staff members.
Members and Customer information will only be used internally and never shared with third parties.
The club adheres to the rights of individuals as introduced by the GDPR and to modifications made to current individual rights as covered in the Data Protection Act (DPA).
You may request details of personal information, which we hold about you under the GDPR.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we hold.
Most member information is stored off site on an encrypted cloud storage platform. Any information that may exist on internal systems including customer emails are protected by passwords and firewall. All physical data is stored in secure locked filing cabinets in a locked office.
A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Cookies help to analyse web traffic and enable web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways –
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that information, we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
Every effort is made to secure private data across all areas in which data is stored, in the unlikely event of a data breach, this will be reported to members and affected parties within 72 days.
We review our current privacy notices and may change this policy from time to time by updating these pages. You should check this page from time to time to ensure that you are happy with any changes.
This policy has been reviewed and updated on 28 January 2019.